• Welcome to CertainIT

    CertainIT is an independent and leading provider of cost effective IT solutions and support services. Our fully qualified engineers can fix all your computer problems reducing down time letting you focus on your business and not your IT. Having CertainIT by your side gives you the peace of mind of having your own IT department tailored around you and your business.

    How We Help Your Business

    • Tell Me about managed services
    • IT Consulting



    A Holistic Approach to IT

    CertainIT's services are designed to help our clients achieve their business objectives. We focuses on combining strategy and information technology. We configure technology enabled IT solutions for our customers leveraging our expertise in leading edge technologies and business operations. Our in depth knowledge of diversified technologies allows us to provide end-to-end solutions to our clients.

  • A Business Approach to IT

    Our Mission is quite simple, to be the best partner your business has ever had! Founded in 2009, CertainIT' s Staff has more than 24 years of hands-on mission-critical experience. While we have the expertise to work with large companies, our focus has always been to support the small and mid-sized businesses in Phoenix.

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    Our Parteners


    Meet The Rest Of the Family

    • CloudsSloutionsToday
      Public, Private, Hybrid Cloud Solutions
    • CertainIT Hosting
      Web Hosting, Email Hosting, Web Solutions
    • PC-Defense
      SOHO Support Solutions, Home Computer Repair Solutions
  • Providing World Class Solutions with a Local Touch

    • Managed Services

      Let CertainIT manage your IT and save on your IT costs, dramatically improve your support, and get back to focusing on your core business. It is tough enough to be successful at your own business and running an IT department with little to no experience only makes it harder. It can also be costly to hire full-time IT resources for small businesses. That's where having a partner like CertainIT helps! CertainIT leverages the years of experience of our highly-trained staff across multiple clients, providing you with world-class service and saving you money trying to staff your own IT teams.

      24x7 Network Monitoring

      Backup and Disaster Recovery

      Technical Support

      Patch Management

    • Your Partner in IT

      CertainIT' s services are designed to help our clients achieve their business objectives. We focuses on combining strategy and information technology. We configure technology enabled IT solutions for our customers leveraging our expertise in leading edge technologies and business operations. Our in depth knowledge of diversified technologies allows us to provide end-to-end solutions to our clients. CertainIT also garners its strength from a team of highly skilled and experienced technology professionals offering a wide spectrum of technological core competencies, allowing us the flexibility to adapt to new technologies. This winning combination allows CertainIT to translate technology into a business process to help you gain competitive advantage.

    • IT Consulting

      At CertainIT, we define and build the right solutions for all sizes of business. We have been involved in serving our customers and in empowering them with the business insight needed for addressing their information needs. With a perceptive of upcoming technologies, CertainIT outshines its competitors by concentrating on its core areas of expertise. The company recognizes that an emphasis on quality is essential for its success, as well as being in the best interest of all customers and employees.

    • Cloud Services

      CertainIT offers you the ability to expand your company' s horizons. Providing the freedom to deploy any application to any customer or user anywhere, instantly. Now think about how it would feel to do that without the usual upfront expense, complexity or time. What if you could have as much or as little capacity as you needed, whenever you needed it, without lifting a finger and without having to manage those systems? To good to be true? Let us show you.

      Private Cloud Solutions

      Public Cloud Solutions

      Hybrid Cloud Solutions

      Anywhere Desktop

    • Office 365

      CertainIT can offer free advice and assistance to implement a Microsoft Office 365 Free Trial. We can advise and assist you at no cost to implement a Microsoft Office 365 Trial to utilize the features as provided.    Read More

      Microsoft Office 365 (Plan E3) is a subscription service that combines the familiar Microsoft Office desktop suite with online versions of Microsoft's next-generation communications and collaboration services. Office 365 E3 Plan is the best for businesses that needs full productivity, communication and collaboration tools with the familiar Office suite, including Office Web Apps.    Free Trial

      Microsoft Office 365 (Plan P1) is a subscription service that combines the familiar Microsoft Office Web Apps with online versions of our next-generation communications and collaboration services: Email & Calendar, Office Web Apps, Websites & Collaboration and IM & Meetings.    Free Trial

      Microsoft Office 365 (Plan K2) is for people in your business without a dedicated PC that need occasional access to Web email, internal sites and documents with Office Web Apps.    Free Trial

      Microsoft Office Professional Plus 2010 is the familiar Office suite including Office Web Apps, giving you even more ways to work together as part of the new Office 365.  Free Trial

      Exchange Online Archiving is a personal e-mail archive for users who have mailboxes on Exchange Server 2010.  Free Trial

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    4939 W. Ray Road 4235
    Chandler, Arizona 85226
    Telephone: +1 602 633 5800
    FAX:
    E-mail: info@CertainIT.com
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  • privacy policy

    Web site privacy policy and disclaimer.

    Thank you for visiting the Web site of CertainIT. This Web Site Privacy Policy and Disclaimer, which was last updated January 5th, 2010, explains our policies regarding interaction with this site and CertainIT electronic publications. Please check this site periodically for updates.

    admin@CertainIT.com

    Policy

YouR Partner

Our Mission

CertainIT' s mission is to offer services, resources, and applications through partnerships with the industry' s recognized quality vendors. Our goal is to provide comprehensive, current, responsive, and reliable service to our customers in Phoenix, Arizona. We strive for the highest degree of accountability and integrity by building positive trust and respect in our relationships. We recognize our responsibility to our community and environment by supporting local charitable causes, promoting business relationships and strengthening small business development.

Our People

CertainIT' s computer consultants have extensive technical expertise combined with a strong customer-service focus to deliver advanced solutions for your business on time and within budget. Our team of highly qualified and dedicated IT professionals has a proven track record in helping customers realize the true potential of their technology investments. We make sure that our staff stays abreast of all of the latest relevant technologies and is appropriately including Microsoft Certified Engineers, Cisco Certified Engineers.

Our Promise

While the critical component that we manage is the network, hardware and systems, what is of utmost importance to us is our business relationship with you, the client. To that end, we ensure your experience is optimal by: Assigning an individual IT Manager to your account for personalized and consistent service Screening training each engineer and IT manager to be customer service oriented, friendly and responsive Providing teams that are appropriate and effective to support you. These teams can include Certified Engineers, IT Managers, Computer Consultants, Executive Sponsors, Project Managers and Account Managers

Managed IT

Improve and Protect

Proactive support is essential in preventing downtime which can cause your business hundreds if not thousands of dollars in lost revenue and reputation. Our goal at CertainIT is to improve and protect your computer systems with a managed service agreement customized to your needs. With CertainIT managing your network you will receive ongoing IT support and proactive preventative maintenance.

Full Time Service...Part Time Price

We understand that monitoring your systems and protecting your data is extremely important, which is why we take a proactive approach to inevitable disasters and downtime. With our Managed IT service, our skilled IT professionals work with you to improve your systems and solve issues before they affect your business. We respond to problems in real-time using an agent based technology that monitors hundreds of events every minute, should an issue arise our trained staff will correct this often before you ever notice it.

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Managed Services

Drive the cost out of your business by letting us manage your IT. Check our Managed Services out.

Support Services

If your technology isnt working like you need it to, dont fret give CertainIT a call and we will make it right.

IT Consulting

Use our consultants to help you make your IT decision.

Hardware & Software

whether or not you need a new server, desktop, or mobile device we can help.

Cloud Solutions

Work anywhere from any device while saving money.

Microsoft Office 365 (Plan E3)

Office 365 Plan E3 Overview Microsoft Office 365 (Plan E3) is a subscription service that combines the familiar Microsoft Office desktop suite with online versions of Microsoft's next-generation communications and collaboration services.
System requirements To get the best experience, we recommend that customers meet our system prerequisites. For example, the prerequisites for the Office 365 (Plan E3) include browser support. The Office 365 Beta service will not work if customers are using Internet Explorer 6 or if they try to connect with Microsoft Office 2003.

Operating systems
  • Windows 7
  • Windows Vista with Service Pack 2
  • Windows XP with Service Pack 3
  • Windows XP Home Edition is supported but will not support federated identity
  • Windows XP Media Center Edition is supported but will not support federated identity
  • Mac OS X 10.5 Leopard, 10.6 Snow Leopard

  • System software
  • Microsoft .NET Framework 3.0 (for Windows XP)
  • Java client 1.4.2 (for Macintosh OS X)

  • Browser software
  • Internet Explorer 7 or later
  • Mozilla Firefox 3.x
  • Apple Safari 3.x

  • Installing Office Professional Plus

    Once an end user has been assigned a license, they can download Office Professional Plus from the Office 365 portal.

    During the installation process, by default, Office Professional Plus will uninstall any previous version of Office. The default installation is recommended. Side-by-side installations of different versions of Office are not recommended.For more information, visit http://support.microsoft.com/kb/2121447. Users will not have to enter a product key during the installation process.

    Things to consider when installing Office Professional Plus

    Before installing Office Professional Plus, please be sure you have both the media and product keys for your current version of Microsoft Office. This will be required should you want to revert back that your previous version after the beta is over. The Office Professional Plus download is approximately 650MB. The download times will vary based on the bandwidth available to end users.

    CertainIT Managed services Phoenix

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