cer·tain - 'sərtn' adjective
1. known for sure; established beyond doubt.
CertainIT' s mission is to offer services, resources, and applications through partnerships with the industry' s recognized quality vendors. Our goal is to provide comprehensive, current, responsive, and reliable service to our customers in Phoenix, Arizona. We strive for the highest degree of accountability and integrity by building positive trust and respect in our relationships. We recognize our responsibility to our community and environment by supporting local charitable causes, promoting business relationships and strengthening small business development.
All of our team has extensive technical expertise combined with a strong customer-service focus to deliver advanced solutions for your business on time and within budget. Our team of highly qualified and dedicated IT professionals has a proven track record in helping customers realize the true potential of their technology investments. We make sure that our staff stays abreast of all of the latest relevant technologies and is appropriately including Microsoft Certified Engineers, Cisco Certified Engineers.
While the critical component that we manage is the network, hardware and systems, what is of utmost importance to us is our business relationship with you, the client. To that end, we ensure your experience is optimal by: Assigning an individual IT Manager to your account for personalized and consistent service Screening training each engineer and IT manager to be customer service oriented, friendly and responsive Providing teams that are appropriate and effective to support you. These teams can include Certified Engineers, IT Managers, Computer Consultants, Executive Sponsors, Project Managers and Account Managers
Our business consultants provide your business with one-on-one consulting and strategic advisory to launch or grow your businesses. We first start by putting together an actionable strategic plan to create a roadmap for success. Working with you to develop and implement a successful strategy to increase revenue, improve customer retention, and simplify processes to ensure profitability and long-term success.
You need anything done from LAN , WAN , VPN to internal wireless networks, we can do it all for you.
Get all your systems and servers configured based on your needs that are to be monitored with reliable tools. Tools that will prompt an issue before hand and thus avoid uninvited issues. Alerts for Disk space issues, system not responding etc can all be configured and thus avoid a major calamity.
Web threats have increased over the past few years. From phishing sites to drive-by downloads, the dangers have never been greater. To stay safe, you need to make sure you have advanced malware protection in place along with bandwidth monitoring, content filtering, and more. CertainIT’s Remote Monitoring & Management includes optional web protection that keeps your workforce safe and productive. web protection goes beyond enterprise antivirus software and firewalls by setting content-filtering policies, website blacklists, time- and content-based browsing policies, and much more.
Stay Safe from Known and Emerging Malware and Viruses with out having to do the work. Our managed antivirus helps to keep both known and emerging malware off workstations and servers. Managed antivirus not only stays up-to-date with the latest threats using traditional signature-based protection, but also protects against new viruses using sophisticated heuristic checks and behavioral scanning. With new threats created each day, businesses protect themselves by using these proactive methods to help ensure rock-solid malware protection. And not only does managed antivirus provide outstanding security, it also boasts a low rate of false positives. And to prove this...we send you a report each week proving that your covered.
When disaster shows up, how will you respond? Whether it comes from a technology failure, a natural disaster, or just user error, our Backup & Recovery service restores business continuity fast. We can provide you continuity by providing Continuous Recovery, Data Archiving ,File Versioning,Bare Metal Recovery, Faster Backups and Restores, Hybrid Cloud Recovery, and much more.
Keeping your businesses safe requires constant vigilance—you need to keep all systems up to date with the latest patches or you can open it up to serious security risks. Let us manage all of your workstations and servers and keep everything up to date for you. With our patch management solution, you reduce the risk of cyberattacks and optimize system performance. With our automation we can provide your business with automation of patches for specific programs based on severity levels, schedules for individule devices and patch roll backs if needed...and we just dont do windows. We support Adobe, Java and most major vendors.
As viruses, spyware and malware get smarter, and the risk of a security breach increases, it's important to make sure your business IT services are up-to-date against the latest threats. Using Our remote management software actively monitors your servers during or after business hours helping to identify the depth of an organization's data security risks by assigning real dollars to potential vulnerabilities. We can help you identify information, including driver’s license numbers, credit card info, social security numbers and know exactly what information is stored, where it is stored and how vulnerable that sensitive data is to the risk of a breach.
Key performance indicators are important to your business because they help you focus on your goals and ensure those goals stay aligned with your roadmap. Let us help you tell your story by converting your spreadsheets and databases in to a visual dashboard. This will allow you to make decisions faster, work together and share information anywhere you chose. We can also help you define what is important to your business and help the establish KPIs to review to keep you on track.
Have you started a new business or are in the process? We can help you determine the best choices to get you up and running without spending large amounts of money to get started. We can help you with your computing resources, telephones systems, and your website, domain, and email.